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As soon as you place the order at and get done with your payment process, we send all your purchased content to your email through an e-book link. You can access the content through this link and immediately get started with preparing for the exam after placing the order. 


However, in case you are not happy and satisfied with the purchased content, we happily offer a refund. There are 2 categories for refund at


  1. If you ask for a refund before getting an e-book link in your inbox, you have to email us at and ask for cancellation of order. You will get a complete refund without answering a single question.

  2. If you ask for a refund after getting the ebook link in your inbox, there are a few conditions to be fulfilled. 

  1. Some of the content is missing from the purchased item.

  2. There can be a fault in the content, something is misdescribed, or you got something different from the one shown to you as a sample. In these situations, you will get a complete refund of the product and also the delivery charges. 

  3. If you accidentally placed a double order for the same product, we will refund one product. 


In all other situations and conditions, there is no refund or return available for the customers after getting the ebook link. We are sorry, but it is the demand of the nature of our service and its cost. 


You will get your refund in your bank account within 4 to 5 working days. 

If you have any further queries or a complaint, please email us at

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