Successful Project Management 6e Jack Gido Jim Clements

Successful Project Management 6e Jack Gido Jim Clements

Chapter 9:  Closing the Project

1. The system should organize information so that it has complex commands to retrieve information by category or subject of lesson learned or by key
   1. True
   2. False

ANSWER: False

FEEDBACK: Correct The system should organize information so that it is easily retrievable by category or subject of lesson learned or by key words.

Incorrect The system should organize information so that it is easily retrievable by category or subject of lesson learned or by key words.

2. The project team should wait until the end of the project to capture and document lessons
   1. True
   2. False

ANSWER: False

FEEDBACK: Correct The project team should not wait until the end of the project to capture and document lessons learned; it should be done on an ongoing basis throughout the planning and performing phases of the project.

Incorrect The project team should not wait until the end of the project to capture and document lessons learned; it should be done on an ongoing basis throughout the planning and performing phases of the project.

3. Documentation of lessons learned should be done on an ongoing basis throughout the planning and performing phases of the
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct The project team should not wait until the end of the project to capture and document lessons learned; it should be done on an ongoing basis throughout the planning and performing phases of the project.

Incorrect The project team should not wait until the end of the project to capture and document lessons learned; it should be done on an ongoing basis throughout the planning and performing phases of the project.

4. Have lessons learned as an agenda topic on a new project and include in project management
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct Have lessons learned as an agenda topic on a new project and include in project management training.

Incorrect Have lessons learned as an agenda topic on a new project and include in project management training.

5. As part of, or in addition to, the documents in the archive, it can be valuable to create a database of common data elements from past projects in order to analyze and determine if there are trends or correlations that could be helpful in bidding, planning, and/or performing future
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct As part of, or in addition to, the documents in the archive, it can be valuable to create a database of common data elements from past projects in order to analyze and determine if there are trends or correlations that could be helpful in bidding, planning, and/or performing future projects.

Incorrect As part of, or in addition to, the documents in the archive, it can be valuable to create a database of common data elements from past projects in order to analyze and determine if there are trends or correlations that could be helpful in bidding, planning, and/or performing future projects.

6. Just as important as having the internal post-project meetings within the project organization is having a post-project evaluation meeting with the customer or
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct Just as important as having the internal post-project meetings within the project organization is having a post-project evaluation meeting with the customer or sponsor.

Incorrect Just as important as having the internal post-project meetings within the project organization is having a post-project evaluation meeting with the customer or sponsor.

7. The open-ended question post-project evaluation meeting should contain an opportunity to talk about possible additional projects and assume permission to use the customer as a reference with potential
   1. True
   2. False

ANSWER: False

FEEDBACK: Correct The open-ended question meeting should contain an opportunity to talk about possible additional projects and obtain permission to use the customer as a reference with potential customers.

Incorrect The open-ended question meeting should contain an opportunity to talk about possible additional projects and obtain permission to use the customer as a reference with potential customers.

8. Lessons learned could be helpful in bidding, planning, and/or performing future
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct Lessons learned could be helpful in bidding, planning, and/or performing future projects.

Incorrect Lessons learned could be helpful in bidding, planning, and/or performing future projects.

9. Lessons learned may be lost from a project if they are not captured at the moment the lesson is
   1. True
   2. False

ANSWER: True

FEEDBACK: Correct Lessons learned may be lost from a project if they are not captured at the moment the lesson is learned.

Incorrect Lessons learned may be lost from a project if they are not captured at the moment the lesson is learned.

10. The project manager should schedule the meeting immediately following the delivery of the final report rather than waiting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated
    1. True
    2. False

ANSWER: False

FEEDBACK: Correct The project manager should schedule the meeting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated benefits.

Incorrect The project manager should schedule the meeting for a time when the customer is in a position to really determine whether the project met expectations and achieved the anticipated benefits.

11. The post-project evaluation meeting with the project sponsor should contain an opportunity to ask closed-ended questions about possible additional projects and obtain permission to use the customer as a reference with potential
    1. True
    2. False

ANSWER: False

FEEDBACK: Correct The open-ended question post-project evaluation meeting with the project sponsor should contain an opportunity to talk about possible additional projects and obtain permission to use the customer as a reference with potential customers.

Incorrect The open-ended question post-project evaluation meeting with the project sponsor should contain an opportunity to talk about possible additional projects and obtain permission to use the customer as a reference with potential customers.

12. There may be circumstances that require a project to be terminated before it is
    1. True
    2. False

ANSWER: True

FEEDBACK: Correct There may be circumstances that require a project to be terminated before it is completed.

Incorrect There may be circumstances that require a project to be terminated before it is completed.

13. Projects also can be terminated by the sponsor or
    1. True
    2. False

ANSWER: True

FEEDBACK: Correct Projects also can be terminated by the sponsor or customer.

Incorrect Projects also can be terminated by the sponsor or customer.

14. Projects also can be terminated by the sponsor or customer for financial
    1. True
    2. False

ANSWER: True

FEEDBACK: Correct Projects also can be terminated by the sponsor or customer for financial situations.

Incorrect Projects also can be terminated by the sponsor or customer for financial situations.

15. Projects also can be terminated by the sponsor or customer due to a project return on investment
    1. True
    2. False

ANSWER: False

FEEDBACK: Correct Projects also can be terminated by the sponsor or customer due to a project return on investment change.

Incorrect Projects also can be terminated by the sponsor or customer due to a project return on investment change.

16. Projects also can be terminated by the sponsor or customer due to satisfaction with the project
    1. True
    2. False

ANSWER: False

FEEDBACK: Correct Projects also can be terminated by the sponsor or customer due to dissatisfaction with the project progress.

Incorrect Projects also can be terminated by the sponsor or customer due to dissatisfaction with the project progress.

17. Projects also can be terminated by the sponsor or customer because the project needs have
    1. True
    2. False

ANSWER: True

FEEDBACK: Correct Projects also can be terminated by the sponsor or customer because the project needs have changed.

Incorrect Projects also can be terminated by the sponsor or customer because the project needs have changed.

18. The fourth and final phase of the project life cycle is
    1. evaluating the
    2. controlling the
    3. performing the
    4. closing the

ANSWER: d

FEEDBACK: a. The fourth and final phase of the project life cycle, closing the project.

1. The fourth and final phase of the project life cycle, closing the
2. The fourth and final phase of the project life cycle, closing the
3. The fourth and final phase of the project life cycle, closing the

19. The process of closing the project involves various actions, including
    1. identifying which resources to use for the
    2. collecting and making final
    3. adding in extra work if the project hasn’t spent all the
    4. replenishing office supplies that may not have been used on the

ANSWER: b

FEEDBACK: a. The process of closing the project involves various actions, including collecting and making final payments.

1. The process of closing the project involves various actions, including collecting and making final
2. The process of closing the project involves various actions, including collecting and making final
3. The process of closing the project involves various actions, including collecting and making final

20. The process of closing the project involves various actions, including
    1. assigning Staff to
    2. examining and estimating costs associated with
    3. recognizing and evaluating
    4. having Staff get to know each

ANSWER: c

FEEDBACK: a. The process of closing the project involves various actions, including recognizing and evaluating Staff.

1. The process of closing the project involves various actions, including recognizing and evaluating
2. The process of closing the project involves various actions, including recognizing and evaluating
3. The process of closing the project involves various actions, including recognizing and evaluating

21. The process of closing the project involves various actions, including
    1. conducting a post-project
    2. listening to the customer to make sure of what is needed in the
    3. evaluating and estimating the resources for the
    4. performing the final work on

ANSWER: a

FEEDBACK: a. The process of closing the project involves various actions, including conducting a post-project evaluation.

1. The process of closing the project involves various actions, including conducting a post-project
2. The process of closing the project involves various actions, including conducting a post-project
3. The process of closing the project involves various actions, including conducting a post-project

22. The process of closing the project involves various actions, including
    1. using lessons learned from prior
    2. documenting lessons
    3. researching lessons learned in the knowledge
    4. identifying the similarities of this project to other projects for

ANSWER: b

FEEDBACK: a. The process of closing the project involves various actions, including documenting lessons learned.

1. The process of closing the project involves various actions, including documenting lessons
2. The process of closing the project involves various actions, including documenting lessons
3. The process of closing the project involves various actions, including documenting lessons

23. The process of closing the project involves various actions, including
    1. organizing and archiving project
    2. recording revision numbers in the names of
    3. using techniques such as track changes to record document
    4. creating a file structure to save and organize project

ANSWER: a

FEEDBACK: a. The process of closing the project involves various actions, including organizing and archiving project documents.

1. The process of closing the project involves various actions, including organizing and archiving project
2. The process of closing the project involves various actions, including organizing and archiving project
3. The process of closing the project involves various actions, including organizing and archiving project

24. A financial related activity that must be performed during the closing phase is assuring that
    1. total budgeted costs are
    2. the quarterly payments are
    3. the personnel responsible for financial work is
    4. all payments have been collected from the

ANSWER: d

FEEDBACK: a. An activity that must be performed during the closing phase is assuring that all payments have been collected from the customer.

1. An activity that must be performed during the closing phase is assuring that all payments have been collected from the
2. An activity that must be performed during the closing phase is assuring that all payments have been collected from the
3. An activity that must be performed during the closing phase is assuring that all payments have been collected from the

25. Verifying that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or services is completed during the
    1. evaluating the project
    2. controlling the project
    3. performing the project
    4. closing the project

ANSWER: d

FEEDBACK: a. Verify that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or services.

1. Verify that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or
2. Verify that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or
3. Verify that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or

26. Once all payments have been received and made, the project “books,” or accounting records, can be closed, and a

financial analysis of the project can be made in which final actual costs are compared to

1. the FCAC calculations
2. the project baseline
3. the actual value of the
4. amounts paid to

ANSWER: b

FEEDBACK: a. Once all payments have been received and made, the project “books,” or accounting records, can be closed, and a financial analysis of the project can be made in which final actual costs are compared to the project baseline budget.

1. Once all payments have been received and made, the project “books,” or accounting records, can be closed, and a financial analysis of the project can be made in which final actual costs are compared to the project baseline
2. Once all payments have been received and made, the project “books,” or accounting records, can be closed, and a financial analysis of the project can be made in which final actual costs are compared to the project baseline
3. Once all payments have been received and made, the project “books,” or accounting records, can be closed, and a financial analysis of the project can be made in which final actual costs are compared to the project baseline

27. Successful projects should end with some type of
    1. recognition and
    2. criticism
    3. list of all the problems in the
    4. letter to all the stakeholders about what went

ANSWER: a

FEEDBACK: a. Successful projects should end with some type of recognition and celebration.

1. Successful projects should end with some type of recognition and
2. Successful projects should end with some type of recognition and
3. Successful projects should end with some type of recognition and

28. The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has
    1. made mistakes in the problem and how much that mistake cost the
    2. expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop
    3. interacted with other team members, especially where conflict has caused problems for reaching the final goals of the
    4. contributed to the project with a list of activities and the time on each and an analysis of what was done Incorrectly on each

ANSWER: b

FEEDBACK: a. The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop further.

1. The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop
2. The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop
3. The project manager should prepare a written performance evaluation of each member of the project team that mentions how each has expanded her or his knowledge as a result of the project assignment and identifies areas she or he needs to develop

29. During the, review and evaluate performance of the project and identify what can be done to improve performance on future
    1. evaluating the project phase
    2. controlling the project phase
    3. performing the project phase
    4. closing the project phase

ANSWER: d

FEEDBACK: a. During the closing phase, review and evaluate performance of the project and identify what can be done to improve performance on future projects.

1. During the closing phase, review and evaluate performance of the project and identify what can be done to improve performance on future
2. During the closing phase, review and evaluate performance of the project and identify what can be done to improve performance on future
3. During the closing phase, review and evaluate performance of the project and identify what can be done to improve performance on future

30. Holdmeetings at the end of the project with team members to have feedback from each team member about their performance and how to improve future
    1. individual
    2. group
    3. activity specific
    4. project progress

ANSWER: a

FEEDBACK: a. Hold individual meetings with team members to have feedback from each team member about their performance and how to improve future projects.

1. Hold individual meetings with team members to have feedback from each team member about their performance and how to improve future
2. Hold individual meetings with team members to have feedback from each team member about their performance and how to improve future
3. Hold individual meetings with team members to have feedback from each team member about their performance and how to improve future

31. At themeeting with the project team at the end of the project, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for
    1. individual
    2. group
    3. activity specific
    4. project progress

ANSWER: b

FEEDBACK: a. At the group meeting with the project team, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for improvement.

1. At the group meeting with the project team, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for
2. At the group meeting with the project team, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for
3. At the group meeting with the project team, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for

32. Theshould prepare a written report of project performance including lessons learned and
    1. stakeholders
    2. customer
    3. project manager
    4. CEO of the contractor’s organization

ANSWER: c

FEEDBACK: a. The project manager should prepare a written report of project performance including lessons learned and recommendations.

1. The project manager should prepare a written report of project performance including lessons learned and
2. The project manager should prepare a written report of project performance including lessons learned and
3. The project manager should prepare a written report of project performance including lessons learned and