ORGB4 4th Edition by Debra L. Nelson – Test Bank

ORGB4 4th Edition by Debra L. Nelson – Test Bank

Chapter 10

1. Which of the following is an example of a programmed decision situation?
a. Arranging financing for constructing a new $50 million office building b. Reorder of raw materials from an established supplier
c. Purchase of a new mainframe computer
d. A firm’s purchase consideration of a parts manufacturer

ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.10.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Application

2. All of the following are characteristics of a nonprogrammed decision situation except:
a. complex. b. routine.
c. unstructured. d. new.

ANSWER: b
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.10.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge

3. The initial step in a problem solving, decision situation is:
a. problem recognition. b. data analysis.
c. generation of alternatives. d. feedback.

ANSWER: a
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.10.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge

4. The final step in the decision-making process is:
a. implementation.
b. exploring alternatives.
c. feedback and monitoring.
d. selecting a course of action.

ANSWER: c
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.10.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge

5. Intuition would be a major part of the input for a manager making which kind of decision?
a. Decisions on work schedules b. Routine decision
c. A decision with an established decision rule d. Nonprogrammed decision

ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.10.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Comprehension

6. The rational model of decision making assumes:
a. preferences of the decision maker are inconsistent.
b. that all possible alternatives can’t be known to decision makers. c. that outcomes can’t be optimized.
d. that the decision maker can calculate the probability of success for alternatives.

ANSWER: d
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.10.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge