Interpersonal Communication Relating to Others 6th Canadian Edition By Steven A. Beebe – Test Bank

Interpersonal Communication Relating to Others 6th Canadian Edition By Steven A. Beebe – Test Bank

Chapter 5 Listening and Responding Skills

5-1) Which type of communication activity do we spend the most time doing?
A) speaking
B) reading
C) writing
D) listening
Answer: D
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-2) Typical North Americans spend how much of their communication time each day listening to others?
A) 9%
B) 30%
C) 45%
D) 16%
Answer: C
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-3) The communication activity in which people receive most of their training is
A) listening.
B) reading.
C) writing.
D) speaking.
Answer: C
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-4) Listening is defined as
A) the physiological process of decoding sounds.
B) the process of sorting through various sounds competing for your attention.
C) the process of focusing on a particular sound or message.
D) the process of selecting, attending to, understanding, and remembering verbal and nonverbal messages.
Answer: D
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-5) The physiological process of decoding sounds is
A) hearing.
B) responding.
C) listening.
D) attending.
Answer: A
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-6) What occurs when sound vibrations reach your eardrum, buzz the middle ear bones, and are translated into electrical impulses?
A) selecting
B) hearing
C) listening
D) responding
Answer: B
Type: MC Page Ref: 113
Skill: Recall
Difficulty: Level 1

5-7) When you sort through all the various sounds competing for your attention, you are
A) responding.
B) attending.
C) hearing.
D) selecting.
Answer: D
Type: MC Page Ref: 113-114
Skill: Recall
Difficulty: Level 1

5-8) You are selecting when
A) out of all the people talking in the restaurant, you focus on the words of the person with whom you are sharing a table.
B) out of everything your partner says, you focus only on the comments that relate to your food.
C) based on everything your partner says, you conclude the meal is good.
D) you remember that your partner usually enjoys the food at this restaurant.
Answer: A
Type: MC Page Ref: 113-114
Skill: Applied
Difficulty: Level 2
5-9) When we are attending, we are
A) sorting through all the various sounds competing for our attention.
B) focusing on a particular sound or message.
C) assigning meaning to messages.
D) recalling information that has been communicated.
Answer: B
Type: MC Page Ref: 114
Skill: Recall
Difficulty: Level 1