Information Technology Project Management 8th Edition By Kathy – Test Bank
True / False
1. Project managers should lead projects in isolation in order to truly serve the needs of the organization.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Even though projects are temporary and intended to provide a unique product or service, you cannot run projects in isolation. If project managers lead projects in isolation, it is unlikely that they will ever truly serve the needs of the organization.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.45
LEARNING OBJECTIVES: INFO.SCHW.14.9 – LO: 2-1
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: A Systems View of Project Management
KEYWORDS: Bloom’s: Comprehension
2. Using a systems approach is critical to successful project management.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p. 45
LEARNING OBJECTIVES: INFO.SCHW.14.9 – LO: 2-1
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: A Systems View of Project Management
KEYWORDS: Bloom’s: Comprehension
3. Systems analysis addresses the business, technological, and organizational issues associated with creating, maintaining, and modifying a system.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Systems management addresses the business, technological, and organizational issues associated with creating, maintaining,and modifying a system.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p. 45
LEARNING OBJECTIVES: INFO.SCHW.14.9 – LO: 2-1
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: A Systems View of Project Management
KEYWORDS: Bloom’s: Knowledge
4. Project managers and their teams must keep in mind the effects of any project on the interests and needs of the entire system or organization instead of focusing on the immediate concerns of the project.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Although it is easier to focus on the immediate and sometimes narrow concerns of a particular project, project managers and other staff must keep in mind the effects of any project on the interests and needs of the entire system or organization.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.46
LEARNING OBJECTIVES: INFO.SCHW.14.9 – LO: 2-1
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: A Systems View of Project Management
KEYWORDS: Bloom’s: Comprehension
5. When you separate business and organizational issues from project management planning, you do a better job of ensuring project success.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: When you integrate business and organizational issues into project management planning and look at projects as a series of interrelated phases, you do a better job of ensuring project success.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.47
LEARNING OBJECTIVES: INFO.SCHW.14.9 – LO: 2-1
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: A Systems View of Project Management
KEYWORDS: Bloom’s: Comprehension
6. According to the symbolic frame, the most important aspect of any event in an organization is not what actually happened, but what it means.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: The symbolic frame focuses on symbols and meanings. In this frame, the most important aspect of any event in an organization is not what actually happened, but what it means.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.48
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
7. Most colleges and universities have very strong functional organizations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.49
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
8. An organization that uses a project organizational structure earns their revenue primarily from performing projects for other groups under contract.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A project organizational structure is hierarchical, but instead of functional managers or vice presidents reporting to the CEO, program managers report to the CEO. Their staffs have a variety of skills needed to complete the projects within their programs. An organization that uses this structure earns its revenue primarily from performing projects for other groups under contract.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.50
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
9. Project managers in matrix organizations have staff from various functional areas working on their projects.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Project managers in matrix organizations have staff from various functional areas working on their projects.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p. 50
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
10. The project organizational structure is the most efficient choice for most IT projects.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: The project organizational structure is often inefficient for the company as a whole. Assigning full-time staff to a project often creates under-utilization and misallocation of staff resources.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p. 51
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
11. Most people believe that the underlying causes of many companies’ problems can be traced to its organizational structure.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Organizational culture is very powerful, and many people believe the underlying causes of many companies’ problems are not in the organizational structure or staff; they are in the culture.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.51
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
12. The same organization can have different subcultures.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: It is also important to note that the same organization can have different subcultures. The IT department may have a different organizational culture than the finance department, for example.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.51
LEARNING OBJECTIVES: INFO.SCHW.14.10 – LO: 2-2
NATIONAL STANDARDS: United States – BUSPROG: Analytic
TOPICS: Understanding Organizations
KEYWORDS: Bloom’s: Knowledge
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