Human Resource Management V2.0 by Laura Portolese – Test Bank

Human Resource Management V2.0 by Laura Portolese – Test Bank

True/False Questions

Section One

1. Employee training and development begins with the step of external training.

False; Easy

1. The step of employee orientation, if conducted efficiently, can help reduce turnover rates.

True; Easy

1. A colleague with the right personality and good experience in the job can serve as a good mentor.

True; Easy

1. Paying the tuition fee for an employee who wants to take a class in a relevant subject is considered to be an external training measure.

True; Easy

Section Two

1. Quality training is especially important in production-focused businesses.

True; Easy

1. Team training is the training that helps an employee to update his professional skills.

False; Easy

1. International Organization for Standardization is the main federal agency responsible for enforcement of safety and health regulation in the United States.

False; Easy

Section Three

1. On-the-job coaching is normally conducted externally.

False; Easy

1. Web-based training delivery is the most appropriate method for soft skills and managerial training.

False; Easy

1. Asynchronous web-based training has no instructor facilitating the course.

True; Easy

1. Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

False; Easy

1. Web-based training is also known as near site training.

False; Easy

1. Job swapping offers a unique benefit of motivating employees by providing a change of scenery.

True; Easy

Section Four

1. When employee performance is used to determine what the training needs are, it is termed as individual assessment.

True; Easy

1. Different types of training required for one job should ideally be combined into one framework.

False; Easy

1. A learning objective reflects what the learner should be able to do, explain, or demonstrate at the end of the training period.

True; Easy

1. Most individuals use only the auditory type of learning style.

False; Easy

1. People’s time spent in training is an indirect cost of training that must be budgeted.

True; Easy

1. One model to measure effectiveness of training is Hackman and Oldham’s model.

False; Easy

1. Job shadowing is the systematic movement of employees from job to job within an organization, so they can gain a variety of experiences and move up in the organization.

False; Easy

Multiple Choice Questions

Section One

1. The first step in an effective employee training is the stage of _____.

1. mentoring
2. orientation
3. external training
4. career development
5. in-house training

b; Easy

1. _____ is the process used for welcoming a new employee into the organization.

1. Career development
2. External training
3. Employee orientation
4. Individual assessment
5. Professional training

c; Easy

1. Which of the following is true regarding in-house training?

1. This training is typically conducted as a one-time event by external trainers.
2. It represents the last step in the employee training and development program.
3. It is the process of welcoming a new employee into the organization.
4. It involves learning opportunities developed by the organization in which they are used.
5. Sending an employee to attend seminars and conferences is an example of in-house training.

d; Easy

1. A(n) _____ is a trusted, experienced advisor who has direct investment in the development of an employee.

1. supervisee
2. subordinate
3. mentor
4. apprentice
5. mentee

c; Easy

1. Which of the following is true regarding mentorship as a step in employee training and development?

1. One’s colleague cannot serve as one’s mentor.
2. Mentoring is the only training method that is free from any disadvantages.
3. Mentoring cannot occur informally as it requires a formal framework.
4. Personality characteristics of the mentor cannot be detrimental to the mentoring relationship.
5. Mentorship works effectively when embedded in the company’s culture.

e; Easy